Effective date: November 12, 2025

Privacy Policy

Bridge Center for Hope (“Bridge Center,” “we,” “us,” or “our”) respects your privacy. This Website Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit [https://brbridge.org] (the “Site”) and any related pages, forms, or services that link to this Policy.

The Bridge Center for Hope respects your privacy. We do not collect personal information unless you voluntarily provide it, such as when you donate, subscribe to our newsletter, or contact us. Information you share is used only to fulfill your request. We do not sell or share personal data, and all online donations are processed securely through trusted third‑party providers.

1. Scope & Who this applies to

This Policy applies to personal information collected online through the Site from visitors, donors, partners, and other users. It does not apply to offline data collection or independent third‑party websites, unless specifically stated.

2. A quick summary

  • We collect information you provide (e.g., contact forms and donations) and information collected automatically (e.g., device data, cookies, and analytics).
  • We use the information to operate the Site, respond to requests, and improve our services.
  • We disclose information only to trusted service providers (e.g., website hosting, analytics, payment processing) and as required by law. We do not sell or share personal information for cross‑context behavioral advertising.

3. Personal information we collect

a) Information you provide directly

  • Contact & inquiry data: name, email, phone, and message content (e.g., when you contact us or request information).
  • Donation data: name, email, billing address, donation amount/frequency, and limited payment details processed securely by our trusted third‑party payment processor (we do not store full card numbers on our servers).

b) Information collected automatically
When you use the Site, we and our service providers may automatically collect:

  • Device & usage data: IP address, browser type, operating system, referring URLs, pages viewed, links clicked, session duration, and approximate location derived from IP address.
  • Cookies and similar technologies: pixels, tags, local storage, and identifiers used for essential functions, performance analytics, and (if enabled) marketing/awareness campaigns.

c) Information from third parties
We may receive information about you from:

  • Service providers and partners, such as analytics providers and payment processors.

4. How we use personal information

We use personal information for the following purposes:

  • Operate and secure the Site, including debugging, monitoring, and preventing fraud or abuse.
  • Respond to inquiries.
  • Facilitate donations, issue acknowledgments/receipts, and manage donor relations.
  • Improve the Site and services, including analytics, research, and user experience testing.
  • Communications, such as newsletters (you can opt out at any time).

5. Cookies & similar technologies

We use the following categories of cookies/technologies:

  • Essential: required for site functionality, security, and accessibility.
  • Performance/analytics: help us understand how visitors use the Site (e.g., page views, traffic sources) so we can improve it.
  • Advertising/awareness (optional): may measure the effectiveness of outreach and campaigns and show information about our programs on other sites.

Your choices: You can manage cookies in your browser settings and (if offered) our on‑site cookie banner or preferences tool.

6. How we disclose information

We may disclose personal information to:

  • Service providers/contractors who perform services on our behalf (hosting, IT, analytics, payment processing, email platforms, form tools, security). They are bound by contractual obligations to use the information only as instructed.

We do not sell or share personal information for cross‑context behavioral advertising.

7. Data retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy and to comply with legal obligations. Retention periods vary depending on the type of data and our legal/accounting obligations.

8. Your choices & privacy rights

Analytics & advertising choices

  • Google Analytics: You can install the Google Analytics Opt‑out Browser Add‑on and/or use our cookie preferences tool if provided.
  • Browser/device settings: Limit or block cookies via your browser. Reset mobile advertising IDs in device settings.

9. Security

We use administrative, technical, and physical safeguards appropriate to the nature of the information we collect. No method of transmission or storage is 100% secure. Please use caution when transmitting information over the internet and avoid including sensitive information in general web forms.

10. Changes to this Policy

We may update this Policy from time to time. The “Effective date” at the top indicates when this version took effect.

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